The essence of excellent service
Year of publication: |
1998
|
---|---|
Authors: | Kippenberger, T ; Gould, B |
Published in: |
The Antidote. - MCB UP Ltd, ISSN 1758-423X, ZDB-ID 2269744-5. - Vol. 3.1998, 5, p. 31-32
|
Publisher: |
MCB UP Ltd |
Subject: | Service quality | Customer satisfaction | Customer service |
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