The impact of online customer satisfaction on the Yahoo auction in Taiwan
Year of publication: |
2012
|
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Authors: | Wu, Chih-wen ; Huarng, Kun-huang ; Fiegantara, Surya ; Wu, Pai-chi |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 6.2012, 4, p. 473-487
|
Subject: | Internet-Auktion | Online auction | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Benutzerfreundlichkeit | Usability | Website | Vertrauen | Confidence | Verkaufsförderung | Sales promotion | Suchmaschine | Search engine |
Extent: | graph. Darst. |
---|---|
Type of publication: | Article |
Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Notes: | Systemvoraussetzung: Acrobat Reader |
Other identifiers: | 10.1007/s11628-012-0155-9 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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