The Impact of Service Quality on Students' Satisfaction and the Word-of-Mouth: The Case of the University of Rijeka Departments
Year of publication: |
2016
|
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Authors: | Meštrović, Dunja |
Publisher: |
Zagreb : IRENET - Society for Advancing Innovation and Research in Economy |
Subject: | higher education | research | service quality | students' satisfaction | word-ofmouth |
Type of publication: | Book / Working Paper |
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Type of publication (narrower categories): | Conference Paper |
Language: | English |
Other identifiers: | hdl:10419/183749 [Handle] RePEc:zbw:entr16:183749 [RePEc] |
Classification: | M31 - Marketing ; I23 - Higher Education Research Institutions |
Source: |
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