The impact of total quality management on service company performance: evidence from Spain
Year of publication: |
2016
|
---|---|
Authors: | Psomas, Evangelos L. ; Jaca, Carmen |
Published in: |
International Journal of Quality & Reliability Management. - Emerald Group Publishing Limited, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 33.2016, 3, p. 380-398
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Total quality management | Spain | Company performance | Service companies |
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