The influences of cleanliness and employee attributes on perceived service quality in restaurants in a developing country
Year of publication: |
2017
|
---|---|
Authors: | Truong, Ngan ; Nisar, Tahir ; Knox, Dan ; Prabhakar, Guru |
Published in: |
International Journal of Culture, Tourism and Hospitality Research. - Emerald Publishing Limited, ISSN 1750-6190, ZDB-ID 2276899-3. - Vol. 11.2017, 4, p. 608-627
|
Publisher: |
Emerald Publishing Limited |
Subject: | Vietnam | Service quality | Customer satisfaction | Behavioural intentions | Cleanliness | Employee attributes |
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