The multichannel challenge : integrating customer experiences for profit
Year of publication: |
2008 ; 1. ed.
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Authors: | Wilson, Hugh ; Street, Rod ; Bruce, Lindsay |
Publisher: |
Amsterdam [u.a.] : Elsevier [u.a.] |
Subject: | Marketing | Mehrgleisiger Vertrieb | Kundenmanagement | Integration |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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The multichannel challenge : integrating customer experiences for profit
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