The new quality for the twenty‐first century
Year of publication: |
1999
|
---|---|
Authors: | Feigenbaum, A.V. |
Published in: |
The TQM Magazine. - MCB UP Ltd, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 11.1999, 6, p. 376-383
|
Publisher: |
MCB UP Ltd |
Subject: | Quality | Quality systems | Customer satisfaction |
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