The psychology of queuing for self-service: Reciprocity and social pressure
Year of publication: |
2018
|
---|---|
Authors: | Kim, Hanyeong ; Lee, Yun Shin ; Park, Kun Soo |
Published in: |
Administrative Sciences. - Basel : MDPI, ISSN 2076-3387. - Vol. 8.2018, 4, p. 1-15
|
Publisher: |
Basel : MDPI |
Subject: | behavioral operations | self-service | queuing | generalized reciprocity | social pressure |
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