The role of occupational emotional labor requirements on the surface acting-job satisfaction relationship
Devasheesh P. Bhave (Singapore Management University), Theresa M. Glomb (University of Minnesota)
| Year of publication: |
March 2016
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|---|---|
| Authors: | Devasheesh P. Bhave ; Glomb, Theresa M. |
| Published in: |
Journal of management : JOM. - Thousand Oaks, Calif. : Sage Publ., ISSN 0149-2063, ZDB-ID 83220-0. - Vol. 42.2016, 3, p. 722-741
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| Subject: | surface acting | emotion regulation | emotional labor | occupational emotional labor requirements | job satisfaction | Arbeitszufriedenheit | Job satisfaction | Emotion | Arbeitspsychologie | Organizational psychology | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/0149206313498900 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011449659