There is no place like home : home satisfaction and customer satisfaction in online grocery retailing
Year of publication: |
2022
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Authors: | Singh, Reema ; Söderlund, Magnus |
Published in: |
The international review of retail, distribution and consumer research. - London : Routledge, ISSN 1466-4402, ZDB-ID 1481049-9. - Vol. 32.2022, 4, p. 370-387
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Subject: | customer satisfaction | home satisfaction | Online retailing | the last mile | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Dienstleistungsqualität | Service quality |
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