Tipping, disrupted : the multi-stakeholder digital tipped service journey
Year of publication: |
2023
|
---|---|
Authors: | Warren, Nathan B. ; Hanson, Sara |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 26.2023, 3, p. 389-404
|
Subject: | digital tipping | frontline service | multi-stakeholder | service journey | tipping | voluntary payment |
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