URBAN TRANSPORT MANAGEMENT AND CUSTOMER PERCEIVED QUALITY: A CASE STUDY IN THE METROPOLITAN AREA OF CAGLIARI, ITALY
Year of publication: |
2011
|
---|---|
Authors: | BARABINO, Benedetto ; DEIANA, Eusebio ; TILOCCA, Proto |
Published in: |
Theoretical and Empirical Researches in Urban Management. - Centrul de Cercetare în Administraţie şi Servicii Publice (CCASP). - Vol. 6.2011, 1, p. 19-32
|
Publisher: |
Centrul de Cercetare în Administraţie şi Servicii Publice (CCASP) |
Subject: | Public transport quality | Impact Score | Bivariate Correlation Analysis | Customer Satisfaction |
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