Using affect-expectations theory to explain the direction of the impacts of experiential emotions on satisfaction
Year of publication: |
2014
|
---|---|
Authors: | Aurier, Philippe ; Guintcheva, Guergana |
Published in: |
Psychology & marketing. - Hoboken, NJ : Wiley Blackwell, ISSN 0742-6046, ZDB-ID 226933-8. - Vol. 31.2014, 10, p. 900-913
|
Subject: | Emotion | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Kino | Movie theatre |
-
Do the warning notices decrease or increase opportunistic behavior in cinemas?
Chen, Yi-Mu, (2016)
-
Torrico, Boris Herbas, (2019)
-
Living positive experiences in store : how it influences shopping experience value and satisfaction?
Cachero-MartÃnez, Silvia, (2017)
- More ...
-
The dynamics of emotions in move consumption : a spectator-centred approach
Aurier, Philippe, (2015)
-
Aurier, Philippe, (2019)
-
Exploring the place of museums in European leisure markets : an approach based on consumer values
Guintcheva, Guergana, (2009)
- More ...