"We are nurses, we are supposed to care for people" : professional values among nurses in NHS Direct call centres
Year of publication: |
2008
|
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Authors: | Mueller, Frank ; Valsecchi, Raffaella ; Smith, Chris ; Gabe, Jonathan ; Elston, Mary Ann |
Published in: |
New technology, work and employment. - Oxford : Blackwell, ISSN 0268-1072, ZDB-ID 722783-8. - Vol. 23.2008, 1/2, p. 2-16
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Subject: | Gesundheitsversorgung | Health care | Pflegeberufe | Nursing profession | Callcenter | Call centre | Großbritannien | United Kingdom |
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