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accessRights:"free"
~isPartOf:"Financial Institutions Center"
~subject:"Relationship marketing"
~subject:"Wettbewerb"
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Relationship marketing
Wettbewerb
Beziehungsmarketing
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Customer satisfaction
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Dienstleistungsqualität
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Customer loyalty and supplier : strategies for quality competition
Gans, Noah
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1999
Persistent link: https://www.econbiz.de/10001425600
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