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accessRights:"restricted"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~person:"Douglas, Jacqueline"
~person:"Kumar, Anil"
~subject:"Bewertung"
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Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
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