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~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
~subject:"Deregulation"
~subject:"USA"
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Beziehungsmarketing
Customer satisfaction
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Airline
1,228
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Luftverkehr
761
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760
Preismanagement
164
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Passagierluftverkehr
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Ciliberto, Federico
7
Han, Heesup
7
Messner, Wolfgang
5
Yang, Hangjun
5
Kim, Myongjin
4
Park, Eunil
4
Williams, Jonathan W.
4
Yimga, Jules
4
Zhang, Yahua
4
Golmohammadi, Davood
3
Guo, Wei
3
Kim, Wansoo
3
Loureiro, Sandra Maria Correia
3
Ma, Wenliang
3
Park, Jin-Woo
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Prentice, Catherine
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Rhoades, Dawna L.
3
Wang, Kun
3
Wang, Qiang
3
Yu, Chunyan
3
Yu, Tieying
3
Zou, Li
3
Aghaie, Sina
2
Asahi, Ryota
2
Behrens, Christiaan
2
Benmelech, Efraim
2
Bergman, Nittai K.
2
Button, Kenneth John
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Choi, Kanghwa
2
Christidis, Panayotis
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Chua, Bee-Lia
2
Dresner, Martin
2
Finger, Matthias P.
2
Fraher, Amy Louise
2
Garrow, Laurie A.
2
Gil, Ricard
2
Gimeno, Javier
2
Hortaçsu, Ali
2
Hyun, Sunghyup Sean
2
Jong, Gerben de
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Journal of air transport management
78
Journal of travel and tourism marketing
12
Journal of retailing and consumer services
9
Transportation research / E : an international journal
8
Journal of revenue and pricing management
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Discussion paper / Centre for Economic Policy Research
6
Economics of transportation : the official journal of the International Transportation Economics Association
6
International journal of industrial organization
6
Research in transportation economics
5
Service business
5
Tourism review
4
Working paper / National Bureau of Economic Research, Inc.
4
International journal of global business and competitiveness : a journal of Global Institute of Flexible Systems Management
3
Journal of transport economics & policy : JTEP
3
Review of industrial organization : RIO
3
Services marketing quarterly
3
Tourism economics : the business and finance of tourism and recreation
3
Tourism management : research, policies, practice
3
Tourism management perspectives : TMP
3
Academy of Management journal : AMJ
2
IEEE transactions on engineering management : EM
2
International journal of business and systems research : IJBSR
2
International journal of electronic customer relationship management : IJECRM
2
International journal of hospitality management
2
International journal of revenue management : IJRM
2
International journal of the economics of business
2
Journal of business research : JBR
2
Journal of customer behaviour
2
Journal of economics & management strategy : JEMS
2
Journal of marketing theory and practice : JMTP
2
Journal of strategic marketing
2
Journal of the Operational Research Society
2
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
2
Production and operations management : the flagship research journal of the Production and Operations Management Society
2
Review of industrial organization
2
Springer eBook Collection
2
The North American journal of economics and finance : a journal of financial economics studies
2
The TQM journal : the international review of organizational improvement
2
Tourism and hospitality research : THR
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ECONIS (ZBW)
320
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1
Behavioral optimization of US air travel taxes
Chuang, Shih-Hsien
- In:
Research in transportation economics
105
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014549709
Saved in:
2
The spirit effect : ultra-low cost carriers and fare dispersion in the U.S. airline industry
Shrago, Brad
- In:
Review of industrial organization
64
(
2024
)
4
,
pp. 549-579
Persistent link: https://www.econbiz.de/10014546202
Saved in:
3
The on-time performance effects of a policy change in airport slot restrictions : a synthetic control analysis
Yimga, Jules
- In:
Economics of Transportation : the official journal of …
38
(
2024
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014551339
Saved in:
4
Selling "The World’s Favourite Airline" : British Airways' privatisation and the motives behind it
Cozmuta, Adrian
- In:
Business history
66
(
2024
)
1
,
pp. 181-200
Persistent link: https://www.econbiz.de/10014578319
Saved in:
5
Role of alliance brand awareness on customer's behavioural response and satisfaction : case of "sky team" global airline alliance
Kassir, Ali Mohammad
- In:
EuroMed journal of management : EMJM
6
(
2024
)
1
,
pp. 72-99
Persistent link: https://www.econbiz.de/10014490987
Saved in:
6
The COVID-19 pandemic and repurchase intention in building brand engagement in the airline industry
Shabankareh, Mohammadjavad
;
Hamzavi, Jagangir
; …
- In:
Journal of hospitality and tourism insights
7
(
2024
)
1
,
pp. 626-650
Persistent link: https://www.econbiz.de/10014467565
Saved in:
7
Collaborative dynamics among market incumbents in the US airline industry, 1989–2010
Guo, Wei
;
Yu, Tieying
;
Hsu, Greta
- In:
Organization theory meets strategy
,
(pp. 141-169)
.
2024
Persistent link: https://www.econbiz.de/10014457402
Saved in:
8
Disruption and recovery of the US domestic airline networks during the COVID-19 pandemic
Sugishita, Kashin
;
Mizutani, Hiroki
;
Hanaoka, Shinya
- In:
Journal of air transport management : a new …
114
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014462419
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9
Evaluation of passengers' expectations and satisfaction in the airline industry : an empirical performance analysis of online reviews
Dike, Somtochukwu Emmanuel
;
Davis, Zachary
;
Abrahams, Alan
- In:
Benchmarking : an international journal
31
(
2024
)
2
,
pp. 611-639
Persistent link: https://www.econbiz.de/10014503126
Saved in:
10
Organizational structure and pricing : evidence from a large U.S. airline
Hortaçsu, Ali
;
Natan, Olivia R.
;
Parsley, Hayden
; …
- In:
The quarterly journal of economics
139
(
2024
)
2
,
pp. 1149-1199
Persistent link: https://www.econbiz.de/10014528143
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