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accessRights:"restricted"
~subject:"EU-Staaten"
~subject:"Kfz-Industrie"
~subject:"Kfz-Markt"
~subject:"Kundenservice"
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1
The impact of the Massachusetts 2012 right to repair law on small, independent auto repair shops
Kahane, Leo H.
- In:
Applied economics letters
29
(
2022
)
10
,
pp. 873-879
Persistent link: https://www.econbiz.de/10013411813
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2
Access to digital car data and competition in aftermarket maintenance services
Martens, Bertin
;
Müller-Langer, Frank
- In:
Journal of competition law & economics
16
(
2020
)
1
,
pp. 116-141
Persistent link: https://www.econbiz.de/10012232664
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3
Consumer search and automobile dealer colocation
Murry, Charles
;
Zhou, Yiyi
- In:
Management science : journal of the Institute for …
66
(
2020
)
5
,
pp. 1909-1934
Persistent link: https://www.econbiz.de/10012234735
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4
TQM at car dealerships with better sales performance : a multiple case study
Souza, Marcelo A.
;
Borchardt, Miriam
;
Pereira, …
- In:
Total quality management & business excellence
31
(
2020
)
14
,
pp. 1621-1638
Persistent link: https://www.econbiz.de/10012312250
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5
WRC Auto Sendirian Berhad : potential to survive after crisis
Jihad Mohammad
;
Farzana Quoquab
- In:
Asian journal of management cases
16
(
2019
)
2
,
pp. 149-161
Persistent link: https://www.econbiz.de/10012134876
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6
Ethno-Marketing in der Automobilbranche : Untersuchungen zur Wirkung von Ethno-Marketing auf türkischstämmige Kunden in Deutschland
Bethge, Gesa
-
2018
Persistent link: https://www.econbiz.de/10011792917
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7
Ethno-Marketing in der Automobilbranche : Untersuchungen zur Wirkung von Ethno-Marketing auf türkischstämmige Kunden in Deutschland
Bethge, Gesa
-
2018
Gesa Bethge untersucht in drei Studien die Wirkung von Ethno-Marketing in der Automobilbranche und den möglichen Nutzen für die Hersteller. In der ersten Studie werden die Einstellungen türkischstämmiger Personen zu Ethno-Marketing im Allgemeinen, türkischstämmigen Verkäufern im...
Persistent link: https://www.econbiz.de/10014021145
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8
Who is exposed to gas prices? : how gasoline prices affect automobile manufacturers and dealerships
Busse, Meghan R.
;
Knittel, Christopher R.
;
Silva-Risso, …
- In:
Quantitative marketing and economics : QME
14
(
2016
)
1
,
pp. 41-95
Persistent link: https://www.econbiz.de/10011497080
Saved in:
9
Customers' service quality perception in automotive repair
Izogo, Ernest Emeka
- In:
African journal of economic and management studies : AJEMS
6
(
2015
)
3
,
pp. 272-288
Persistent link: https://www.econbiz.de/10011474163
Saved in:
10
Kundenloyalität im Automobilhandel : Determinanten in Verkauf und Kundendienst
Scholly, Volker
-
2013
Der markengebundene Vertragshandel als Analyseobjekt -- Theoriebasierte Entwicklung der Untersuchungsmodelle -- Empirische Überprüfung der Untersuchungsmodelle -- Handlungsempfehlungen für die Händlerpraxis.
Persistent link: https://www.econbiz.de/10014016655
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