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institution:"Bayerische Landeszentrale für Neue Medien"
~institution:"Center for International Development"
~institution:"Eusl-Verlagsgesellschaft mbH"
~institution:"Verlag Dr. Kovač"
~institution:"Westfälische Wilhelms-Universität Münster"
~person:"Kubik, Fabian"
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Beschwerdemanagement
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Kubik, Fabian
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Bayerische Landeszentrale für Neue Medien
Center for International Development
Eusl-Verlagsgesellschaft mbH
Verlag Dr. Kovač
Westfälische Wilhelms-Universität Münster
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Cognitive and affective organizational identification of frontline employees : an investigation in a customer complaint context
Kubik, Fabian
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2017
Persistent link: https://www.econbiz.de/10011747835
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