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isPartOf:"Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting"
~isPartOf:"Academy of Management journal : AMJ"
~isPartOf:"Brand the Future : systematische Markenentwicklung im B2B"
~isPartOf:"Journal of consumer research : JCR ; an interdisciplinary bimonthly"
~subject:"Customer satisfaction"
~subject:"Zielgruppe"
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Customer satisfaction
Zielgruppe
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Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
Academy of Management journal : AMJ
Brand the Future : systematische Markenentwicklung im B2B
Journal of consumer research : JCR ; an interdisciplinary bimonthly
Arbeitspapiere zum Tätigkeitsfeld Risikomanagement und Versicherung
1
European journal of marketing : EJM
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Caro, Sönke
;
Nolte, Oliver
- In:
Brand the Future : systematische Markenentwicklung im B2B
,
(pp. 167-174)
.
2017
Persistent link: https://www.econbiz.de/10011565759
Saved in:
2
Discordant vs. harmonious selves : the effects of identity conflict and enhancement on sales performance in employee-customer interactions
Ramarajan, Lakshmi
;
Rothbard, Nancy P.
;
Wilk, Steffanie L.
- In:
Academy of Management journal : AMJ
60
(
2017
)
6
,
pp. 2208-2238
Persistent link: https://www.econbiz.de/10011793712
Saved in:
3
Should the devil sell Prada? : retail rejection increases aspiring consumers' desire for the brand
Ward, Morgan K.
;
Dahl, Darren W.
- In:
Journal of consumer research : JCR ; an …
41
(
2014/15
)
3
,
pp. 590-609
Persistent link: https://www.econbiz.de/10010473431
Saved in:
4
The labor of lies : how lying for material rewards polarizes consumers' outcome satisfaction
Anthony, Christina I.
;
Cowley, Elizabeth
- In:
Journal of consumer research : JCR ; an …
39
(
2012/13
)
3
,
pp. 478-492
Persistent link: https://www.econbiz.de/10009658072
Saved in:
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