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isPartOf:"American journal of agricultural economics"
~isPartOf:"European journal of marketing : EJM"
~person:"Balaji, M. S."
~person:"Berning, Joshua"
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Consumer behaviour
5
Konsumentenverhalten
5
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Service quality
2
2007
1
Arbeitsleistung
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Balaji, M. S.
Berning, Joshua
Lusk, Jayson L.
11
Richards, Timothy J.
7
Dwivedi, Yogesh Kumar
5
Kaushik, Geetanjali
5
McCluskey, Jill J.
5
Moutinho, Luiz
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Rana, Nripendra P.
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Simintiras, Antonis C.
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4
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4
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4
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3
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3
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3
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3
Grohmann, Bianca
3
Gómez, Miguel I.
3
Huffman, Wallace E.
3
McFadden, Dawn Thilmany
3
Norwood, F. Bailey
3
Palmeira, Mauricio
3
Roe, Brian
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2
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American journal of agricultural economics
European journal of marketing : EJM
Journal of business research : JBR
10
CUDARE working papers
2
International journal of hospitality management
2
Journal of retailing and consumer services
2
Journal of strategic marketing
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
European journal of marketing
1
Food policy : economics planning and politics of food and agriculture
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of agricultural & food industrial organization
1
Journal of agricultural and applied economics : JAEE
1
Journal of internet commerce
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of retailing
1
Psychology & marketing
1
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1
Technological forecasting & social change : an international journal
1
The IUP journal of brand management : IJBRM
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The internet of things in the modern business environment
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ECONIS (ZBW)
5
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1
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
2
Customers' emotion regulation strategies in service failure encounters
Balaji, M. S.
;
Roy, Sanjit
;
Quazi, Ali
- In:
European journal of marketing : EJM
51
(
2017
)
5/6
,
pp. 960-982
Persistent link: https://www.econbiz.de/10011708773
Saved in:
3
The effects of benefit timing and income fungibility on food purchasing decisions among supplemental nutrition assistance program households
Smith, Travis A.
;
Berning, Joshua
;
Yang, Xiaosi
; …
- In:
American journal of agricultural economics
98
(
2016
)
2
,
pp. 564-580
Persistent link: https://www.econbiz.de/10011595905
Saved in:
4
Do positive nutrition shelf labels affect consumer behavior? : findings from a field experiment with scanner data
Berning, Joshua
;
Chouinard, Hayley H.
;
McCluskey, Jill J.
- In:
American journal of agricultural economics
93
(
2011
)
2
,
pp. 364-369
Persistent link: https://www.econbiz.de/10009373401
Saved in:
5
Information prices, and healthy lifestyle choices of adults : discussion
Lusk, Jayson L.
- In:
American journal of agricultural economics
93
(
2011
)
2
,
pp. 385-386
Persistent link: https://www.econbiz.de/10009375139
Saved in:
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