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isPartOf:"Erfolgreiche Wege in die integrierte Versorgung : eine betriebswirtschaftliche Analyse"
~isPartOf:"IZA Discussion Paper"
~isPartOf:"Journal of business research : JBR"
~person:"McColl-Kennedy, Janet R."
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Dienstleistungsqualität
3
Gesundheitsversorgung
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Health care
3
Service quality
3
Well-being
3
Beziehungsmarketing
2
Consumer behaviour
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Community well-being
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Customer value
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Emotion
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Nachhaltige Entwicklung
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Patient ecosystem management
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Patient experience
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Patient experiences
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McColl-Kennedy, Janet R.
Boukis, Achilleas
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Cado, Vesna
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Danaher, Tracey S.
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Hogan, Suellen J.
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Hui, Siu Fu
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Tsiotsou, Rodoula H.
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Erfolgreiche Wege in die integrierte Versorgung : eine betriebswirtschaftliche Analyse
IZA Discussion Paper
Journal of business research : JBR
International journal of consumer studies
1
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ECONIS (ZBW)
2
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How do you feel today? : managing patient emotions during health care experiences to enhance well-being
McColl-Kennedy, Janet R.
;
Danaher, Tracey S.
;
Gallan, …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 247-259
Persistent link: https://www.econbiz.de/10011745308
Saved in:
2
Cocreative customer practices : effects of health care customer value cocreation practices on well-being
McColl-Kennedy, Janet R.
;
Hogan, Suellen J.
;
Witell, Lars
; …
- In:
Journal of business research : JBR
70
(
2017
),
pp. 55-66
Persistent link: https://www.econbiz.de/10011620250
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