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isPartOf:"Handbook of innovation in public services"
type_genre:"Case study"
~isPartOf:"Academy of Management journal : AMJ"
~isPartOf:"Strategic change : SC ; briefings in entrepreneurial finance"
~subject:"Beziehungsmarketing"
~subject:"Firmenimage"
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Handbook of innovation in public services
Academy of Management journal : AMJ
Strategic change : SC ; briefings in entrepreneurial finance
The employer brand : keeping faith with the deal
5
Corporate brand and corporate reputation
2
Journal of business strategy
2
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
2
Building corporate identity, image and reputation in the digital era
1
California management review
1
Corporate reputation review : an international journal
1
Digital and social media marketing : a results-driven approach
1
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
1
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of contemporary hospitality management
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International journal of social entrepreneurship and innovation : IJSEI
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of small business and enterprise development
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Leading HR
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Marketing - Management
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The Oxford handbook of corporate reputation
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The business guide to credit management : advice and solutions for cash-flow control financial risk and debt management
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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How organizations move from stigma to legitimacy : the case of Cook's travel agency in Victorian Britain
Hampel, Christian E.
;
Tracey, Paul
- In:
Academy of Management journal : AMJ
60
(
2017
)
6
,
pp. 2175-2207
Persistent link: https://www.econbiz.de/10011793704
Saved in:
2
Managing the consequences of organizational stigmatization : identity work in a social enterprise
Tracey, Paul
;
Phillips, Nelson
- In:
Academy of Management journal : AMJ
59
(
2016
)
3
,
pp. 740-765
Persistent link: https://www.econbiz.de/10011516430
Saved in:
3
Seeking the perfect customer experience : a case study of British Telecom
Ojiako, Udechukwu
;
Maguire, Stuart
- In:
Strategic change : SC ; briefings in entrepreneurial finance
18
(
2009
)
5/6
,
pp. 179-193
Persistent link: https://www.econbiz.de/10003872548
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