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isPartOf:"Handbook of innovation in public services"
type_genre:"Case study"
~isPartOf:"European management journal"
~isPartOf:"Industrial relations journal"
~subject:"Callcenter"
~subject:"Lieferantenmanagement"
~type_genre:"Book section"
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Callcenter
Lieferantenmanagement
Großbritannien
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6
Öffentliche Dienstleistung
6
Administrative reform
5
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5
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Cunningham, Paul
1
Grugulis, Irena
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Hendry, Linda C.
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1
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Zorzini, Marta
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Handbook of innovation in public services
European management journal
Industrial relations journal
Strategies for international industrial marketing : the management of customer relationships in European industrial markets
5
The practice of outsourcing : from information systems to BPO and offshoring
4
Relational and functional integration
3
System dynamics and innovation in food networks 2009 : Proceedings of the 3rd International European Forum on System Dynamics and Innovation in Food Networks, organized by International Center for Food Chain and Network Research, University of Bonn, Germany ; officially endorsed by the EAAE (European Association of Agricultural Economists) ....
3
Developments in the call centre industry : analysis, changes, and challenges
2
Managing business risk : a practical guide to protecting your business
2
System dynamics and innovation in food networks 2008 : Proceedings of the 2nd International European Forum on System Dynamics and Innovation in Food Networks, organized by International Center for Food Chain and Network Research, University of Bonn, Germany ; officially endorsed by the European Association of Agricultural Economists (EAAE) as 110th EAAE-Seminar, february 18-22, 2008, Innsbruck-Igls, Austria
2
Acceptance and mindfulness at work : applying acceptance and commitment therapy and relational frame theory to organizational behavior management
1
Aktuelle Entwicklungen im Finanzdienstleistungsbereich : 3. Liechtensteinisches Finanzdienstleistungs-Symposium an der Fachhochschule Liechtenstein ; mit 50 Tabellen
1
Best practices for online procurement auctions
1
Beyond the global crisis : structural adjustments and regional integration in Europe and Latin America
1
Collisions and collaboration : the organization of learning in the ATLAS experiment at the LHC
1
Contributions to economics
1
Current insights and future trends : [extended versions of papers presented at the 10th ICORIA (International Conference on Research in Advertising), held in Berlin, Germany, in June 2011]
1
Customer service : empowerment and entrapment
1
E-commerce and electronic markets in agribusiness and supply chains : proceedings of the 75th Seminar of the European Association of Agricultural Economists (EAAE) February, 14 - 16, 2001, Bonn, Germany
1
Employee voice at work
1
Entrepreneurship and innovations in e-business : an integrative perspective
1
Erwerbsarbeit und Erwerbsbevölkerung im Wandel : Anpassungsprobleme einer alternden Gesellschaft
1
Gestaltung von Organisationsgrenzen
1
Handbook for supply chain risk management : case studies, effective practices, and emerging trends
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Innovationen für eine nachhaltige Entwicklung
1
International journal of business environment : IJBE
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of project management : the journal of The International Project Management Association
1
International journal of project organisation & management : IJPOM
1
Journal of service management
1
Knowledge, complexity and innovation systems ; with 68 tables
1
Labor studies journal : official journal of United Association für Labor Education
1
Managing outsourcing relationships
1
Marketing - Management
1
Marktdynamik und Innovation : Gedächtnisschrift für Hans-Jürgen Ewers
1
Organizing and managing in the era of globalization
1
Outsourcing management for supply chain operations and logistics services
1
Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2
1
Procuring complex performance : studies of innovation in product-service management
1
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NHS Direct : a UK health sector innovation study
Cunningham, Paul
- In:
Handbook of innovation in public services
,
(pp. 477-495)
.
2013
Persistent link: https://www.econbiz.de/10010194785
Saved in:
2
Customer Enquiry Management in global supply chains : a comparative multi-case study analysis
Zorzini, Marta
;
Stevenson, Mark A.
;
Hendry, Linda C.
- In:
European management journal
30
(
2012
)
2
,
pp. 121-140
Persistent link: https://www.econbiz.de/10009522405
Saved in:
3
Employment relations, cost minimisation and inter-organisational contracting
Vincent, Steve
;
Grugulis, Irena
- In:
Industrial relations journal
40
(
2009
)
1
,
pp. 40-59
Persistent link: https://www.econbiz.de/10003804944
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