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isPartOf:"Handbook of innovation in public services"
type_genre:"Case study"
~isPartOf:"Routledge focus"
~isPartOf:"Strategic change : SC ; briefings in entrepreneurial finance"
~person:"Baines, Sue"
~person:"Maguire, Stuart"
~type_genre:"Aufsatzsammlung"
~type_genre:"Interview"
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British Telecom
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Handbook of innovation in public services
Routledge focus
Strategic change : SC ; briefings in entrepreneurial finance
Business process management journal
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ECONIS (ZBW)
2
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Innovation and information in public/third sector partnerships for older people's services : case studies from England and Italy
Wilson, Rob
;
Baines, Sue
;
Martin, Mike
- In:
Handbook of innovation in public services
,
(pp. 288-297)
.
2013
Persistent link: https://www.econbiz.de/10010194819
Saved in:
2
Seeking the perfect customer experience : a case study of British Telecom
Ojiako, Udechukwu
;
Maguire, Stuart
- In:
Strategic change : SC ; briefings in entrepreneurial finance
18
(
2009
)
5/6
,
pp. 179-193
Persistent link: https://www.econbiz.de/10003872548
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