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isPartOf:"Harvard-Business-Manager : das Wissen der Besten"
~isPartOf:"Journal of marketing research : JMR"
~person:"Belz, Christian"
~person:"Dasu, Sriram"
~person:"Leone, Robert P."
~type_genre:"Aufsatz in Zeitschrift"
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Belz, Christian
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7
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Harvard-Business-Manager : das Wissen der Besten
Journal of marketing research : JMR
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
1
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ECONIS (ZBW)
6
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Measuring and managing a salesperson's future value to the firm
Kumar, V.
;
Sunder, Sarang
;
Leone, Robert P.
- In:
Journal of marketing research : JMR
51
(
2014
)
5
,
pp. 591-608
Persistent link: https://www.econbiz.de/10010489702
Saved in:
2
Der gute Draht zum Kunden
Belz, Christian
;
Schagen, Alexander
- In:
Harvard-Business-Manager : das Wissen der Besten
35
(
2013
)
1
,
pp. 8-11
Persistent link: https://www.econbiz.de/10009679446
Saved in:
3
Der Wert der Mundpropaganda
Kumar, V.
;
Petersen, J. Andrew
;
Leone, Robert P.
- In:
Harvard-Business-Manager : das Wissen der Besten
30
(
2008
)
2
,
pp. 56-66
Persistent link: https://www.econbiz.de/10003621371
Saved in:
4
So managen Sie Kleinkunden
Belz, Christian
;
Schmitz, Christian
;
Zupancic, Dirk
- In:
Harvard-Business-Manager : das Wissen der Besten
30
(
2008
)
7
,
pp. 70-79
Persistent link: https://www.econbiz.de/10003722562
Saved in:
5
Die Kunden halten, wenn ein Top-Betreuer geht : drei bewährte Strategien können die Bindung ans Unternehmen stärken
Bendapudi, Neeli
;
Leone, Robert P.
- In:
Harvard-Business-Manager : das Wissen der Besten
24
(
2002
)
3
,
pp. 9-17
Persistent link: https://www.econbiz.de/10001654204
Saved in:
6
Wie erlebt der Kunde Ihren Service?
Chase, Richard B.
;
Dasu, Sriram
- In:
Harvard-Business-Manager : das Wissen der Besten
23
(
2001
)
6
,
pp. 88-94
Persistent link: https://www.econbiz.de/10001632152
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