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isPartOf:"International journal of business process integration and management : IJBPIM"
~isPartOf:"Electronic commerce research and applications"
~isPartOf:"Enterprise information systems"
~isPartOf:"International journal of e-business research : an official publication of the Information Resources Management Association"
~isPartOf:"The service industries journal"
~subject:"Relationship marketing"
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Relationship marketing
Digitale Dienste
94
Web-based service
94
Business process management
22
Prozessmanagement
22
Enterprise architecture
16
Unternehmensarchitektur
16
Dienstleistungsqualität
14
Service quality
14
Internet
11
E-commerce
10
Electronic Commerce
10
Workflow management system
9
Workflow-Management-System
9
Beziehungsmarketing
8
Consumer behaviour
8
Konsumentenverhalten
8
Semantic web
7
Semantisches Web
7
Social Web
7
Social web
7
Ontologie
6
Ontology
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Software development
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Softwareentwicklung
6
Betriebliches Informationssystem
5
Business intelligence system
5
Cloud Computing
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Cloud computing
5
Customer satisfaction
5
Kundenzufriedenheit
5
Software
5
Website
5
Confidence
4
Dienstleistung
4
Integrated information system
4
Integriertes Informationssystem
4
Internet marketing
4
Online-Marketing
4
Programmiersprache
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8
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English
8
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Dirgahayu, Teduh
2
Cheng, T. C. Edwin
1
Erradi, Abdelkarim
1
Fernández-Sabiote, Estela
1
Krolikowska, Ewa
1
Kuenzel, Sven
1
Lai, Lawrence C. F.
1
Mills, Adam J.
1
Montovaneli Pessoa, Rodrigo
1
Plangger, Kirk
1
Pokraev, Stanislav
1
Quartel, Dick
1
Quartel, Dick A. C.
1
Román, Sergio
1
Ross, Steve
1
Sinderen, Marten van
1
Springer, Mark
1
Steen, Maarten W. A.
1
Tyran, Craig
1
Yeung, Andy C. I.
1
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International journal of business process integration and management : IJBPIM
Electronic commerce research and applications
Enterprise information systems
International journal of e-business research : an official publication of the Information Resources Management Association
The service industries journal
Journal of retailing and consumer services
5
International journal of electronic customer relationship management : IJECRM
3
Services marketing quarterly
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of quality and service sciences
2
Journal of business research : JBR
2
The journal of services marketing
2
Bangladeshi Case Study Series (Part
1
Cogent business & management
1
Customer relationship management and the social and semantic web : enabling cliens conexus
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
E-commerce and web technologies : 4th international conference, EC-Web Prague, Czech Republic, September, 2 - 5, 2003 ; proceedings
1
E-marketing in developed and developing countries : emerging practices
1
E-work and E-commerce ; Vol. 2
1
Economic research
1
Electronic commerce research
1
European journal of marketing : EJM
1
European journal of operational research : EJOR
1
Europäische Hochschulschriften / 5
1
Gabler Research
1
Global business and organizational excellence : GBOE
1
Handbook of research on e-business standards and protocols ; Vol. 1
1
Handbook of research on e-business standards and protocols ; Vol. 2
1
Human relations : towards the integration of the social sciences
1
ICTs, citizens and governance : after the hype!
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of business innovation and research
1
International journal of electronic finance : IJEF
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of entrepreneurship and innovation management
1
International journal of integrated supply management : IJISM
1
International journal of product development : IJPD
1
Journal of global information management : an official publication of the Information Resources Management Association
1
Journal of global marketing
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
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ECONIS (ZBW)
8
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8
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date (oldest first)
1
Social media strategy for online service brands
Mills, Adam J.
;
Plangger, Kirk
- In:
The service industries journal
35
(
2015
)
10
,
pp. 521-536
Persistent link: https://www.econbiz.de/10011333308
Saved in:
2
Assessing the quality of a decision support E-service
Springer, Mark
;
Tyran, Craig
;
Ross, Steve
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 61-80
Persistent link: https://www.econbiz.de/10009793129
Saved in:
3
Adding clicks to bricks : a study of the consequences on customer loyalty in a service context
Fernández-Sabiote, Estela
;
Román, Sergio
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 36-48
Persistent link: https://www.econbiz.de/10009730288
Saved in:
4
Policy-based customisation and corrective adaptation of composite web services
Erradi, Abdelkarim
- In:
International journal of business process integration …
5
(
2010/11
)
4
,
pp. 308-323
Persistent link: https://www.econbiz.de/10009381411
Saved in:
5
Model-driven development of mediation for business services using COSMO
Quartel, Dick A. C.
;
Pokraev, Stanislav
;
Dirgahayu, Teduh
; …
- In:
Enterprise information systems
3
(
2009
)
3
,
pp. 319-345
Persistent link: https://www.econbiz.de/10003883511
Saved in:
6
Model-driven design, simulation and implementation of service compositions in COSMO
Quartel, Dick
;
Dirgahayu, Teduh
;
Sinderen, Marten van
- In:
International journal of business process integration …
4
(
2009
)
1
,
pp. 18-34
Persistent link: https://www.econbiz.de/10003875653
Saved in:
7
The effect of bonds on loyalty towards auditors : the mediating role of commitment
Kuenzel, Sven
;
Krolikowska, Ewa
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 685-700
Persistent link: https://www.econbiz.de/10003775767
Saved in:
8
The driving forces of customer loyalty: a study of internet service providers in Hong Kong
Cheng, T. C. Edwin
;
Lai, Lawrence C. F.
;
Yeung, Andy C. I.
- In:
International journal of e-business research : an …
4
(
2008
)
4
,
pp. 26-42
Persistent link: https://www.econbiz.de/10003757512
Saved in:
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