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isPartOf:"Journal of business research : JBR"
~person:"Bozic, Branko"
~person:"Hinsch, Christian"
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Journal of business research : JBR
Journal of retailing and consumer services
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A grounded theory study of factors and conditions associated with customer trust recovery in a retailer
Bozic, Branko
;
Siebert, Sabina
;
Martin, Graeme
- In:
Journal of business research : JBR
109
(
2020
),
pp. 440-448
Persistent link: https://www.econbiz.de/10012238103
Saved in:
2
Strategic customer engagement marketing : a decision making framework
Alvarez-Milán, Agarzelim
;
Felix, Reto
;
Rauschnabel, …
- In:
Journal of business research : JBR
92
(
2018
),
pp. 61-70
Persistent link: https://www.econbiz.de/10011925267
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