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isPartOf:"Journal of marketing research : JMR"
~isPartOf:"Business horizons"
~isPartOf:"Journal of retailing and consumer services"
~person:"Kuppelwieser, Volker"
~subject:"Einzelhandel"
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Einzelhandel
Beziehungsmarketing
4
Consumer behaviour
4
Customer experience
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4
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Customer experience dynamics
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Customer experience management
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Kuppelwieser, Volker
Lombart, Cindy
6
Louis, Didier
5
Das, Gopal
4
Elms, Jonathan
3
Klaus, Philipp
3
Molinillo, Sebastian
3
Mortimer, Gary
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Alexander, Bethan
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Journal of marketing research : JMR
Business horizons
Journal of retailing and consumer services
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ECONIS (ZBW)
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Quantifying the influence of customer experience on consumer share-of-category
Klaus, Philipp
;
Kuppelwieser, Volker
;
Heinonen, Kristina
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303364
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A glimpse of the future retail customer experience : guidelines for research and practice : editorial
Klaus, Philipp
;
Kuppelwieser, Volker
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-3
Persistent link: https://www.econbiz.de/10014303398
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