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isPartOf:"Managing service quality : MSQ ; an international journal"
~isPartOf:"International journal of production economics"
~isPartOf:"The journal of business & industrial marketing"
~person:"Gebauer, Heiko"
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Managing service quality : MSQ ; an international journal
International journal of production economics
The journal of business & industrial marketing
Benchmarking : an international journal ; BIJ
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Industrial marketing management : the international journal for industrial and high-tech firms
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Service business development in small and medium capital goods manufacturing companies
Gebauer, Heiko
;
Paiola, Marco
;
Edvardsson, Bo
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 123-139
Persistent link: https://www.econbiz.de/10003964459
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