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isPartOf:"The journal of business & industrial marketing"
~isPartOf:"Discussion paper"
~isPartOf:"The service industries journal"
~subject:"Dienstleistungsqualität"
~subject:"Industrie"
~subject:"Service quality"
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Search: subject_exact:"Produktbegleitende Dienstleistung"
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Dienstleistungsqualität
Industrie
Service quality
Business services
83
Unternehmensdienstleistung
83
Dienstleistungssektor
37
Bundling strategy
35
Leistungsbündel
35
Service industry
35
Deutschland
22
Germany
22
Innovation
20
Lieferantenmanagement
19
Supplier relationship management
19
Estimation
18
Manufacturing industries
18
Schätzung
18
Beziehungsmarketing
14
Relationship marketing
14
B-to-B-Marketing
13
Business-to-business marketing
13
Dienstleistung
11
Services
11
Knowledge-intensive industry
10
Outsourcing
10
Servitization
10
Wissensintensives Unternehmen
10
Dienstleistungshandel
9
Trade in services
9
Firm performance
8
Innovation management
8
Innovationsmanagement
8
Unternehmenserfolg
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Betriebliche Wertschöpfung
7
Value creation
7
Arbeitsnachfrage
6
Dienstleistungsmanagement
6
Information technology
6
Informationstechnik
6
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23
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26
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Kowalkowski, Christian
3
Falk, Martin
2
Gebauer, Heiko
2
Indounas, Kostis
2
Kindström, Daniel
2
Ahvenniemi, Olli
1
Barbu, Cătălin Mihail
1
Bernard, Andrew B.
1
Biege, Sabine
1
Bikfalvi, Andreas
1
Borchardt, Miriam
1
Borowiecki, Martin
1
Breinlich, Holger
1
Briggs, Elten
1
Classen, Moritz
1
Dachs, Bernhard
1
Daugherty, Patricia J.
1
Davies, Mark
1
Dong, Yan
1
Favoretto, Camila
1
Fisk, Raymond P.
1
Florea, Dorian Laurentiu
1
Friedli, Thomas
1
Fu, Lin
1
Hallikas, Jukka
1
Hamdan, Qusay
1
Jian, Zhaoquan
1
Jäger, Angela
1
Koebel, Bertrand M.
1
Kohtamäki, Marko
1
Kucza, Gunther
1
Landry, Timothy D.
1
Lay, Gunter
1
Lizarelli, Fabiane Letícia
1
Marcinkevicius, Gediminas
1
Martinsuo, Miia
1
Mendes, Glauco Henrique de Sousa
1
Merino de Lucas, Fernando
1
Mikkonen, Karri
1
Nenonen, Sanna
1
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The journal of business & industrial marketing
Discussion paper
The service industries journal
Industrial marketing management : the international journal for industrial and high-tech firms
34
International journal of production economics
15
Journal of business research : JBR
13
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
12
International journal of production research
12
SpringerLink / Bücher
12
Journal of service management
9
Service business
8
Journal of service research : JSR
7
Regional studies : official journal of the Regional Studies Association
7
Technovation : the international journal of technological innovation, entrepreneurship and technology management
7
The journal of services marketing
7
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
5
International journal of technology management : IJTM
5
Research technology management : RTM
5
European management journal
4
Journal of regional research
4
Produktivität von Customization Services : Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen
4
Schriftenreihe innovatives Dienstleistungsmanagement
4
Structural change and economic dynamics : SC+ED
4
Technological forecasting & social change : an international journal
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Auditing : a journal of practice & theory
3
Benchmarking : an international journal ; BIJ
3
European review of service economics and management
3
International business review : the official journal of the European International Business Academy
3
International journal of business environment : IJBE
3
International journal of hospitality management
3
International journal of quality & reliability management
3
International journal of quality and service sciences
3
International journal of services and operations management
3
International review of economics & finance : IREF
3
Journal of business-to-business marketing
3
Journal of the Academy of Marketing Science
3
MSI
3
Operations management research : OMR ; advancing practice through theory
3
Regional studies
3
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All
ECONIS (ZBW)
26
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1
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10
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26
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1
Conceptualizing service ethics for the complexity of modern service interactions
Petros Sebhatu, Samuel
;
Hamdan, Qusay
;
Fisk, Raymond P.
- In:
The service industries journal
44
(
2024
)
9/10
,
pp. 766-788
Persistent link: https://www.econbiz.de/10015050120
Saved in:
2
The impact of servitization on manufacturing firms' market power : empirical evidence from China
Zhang, Junnan
;
Sun, Xiaohua
;
Dong, Yan
;
Fu, Lin
;
Zhang, …
- In:
The journal of business & industrial marketing
38
(
2023
)
3
,
pp. 609-621
Persistent link: https://www.econbiz.de/10013539356
Saved in:
3
Does service modularity enhance new service development performance in supply chains : an empirical study
Osman, Osman Mohamed Ali
;
Jian, Zhaoquan
- In:
The journal of business & industrial marketing
38
(
2023
)
12
,
pp. 2772-2792
Persistent link: https://www.econbiz.de/10014472618
Saved in:
4
Service innovation in medical device manufacturers : does the digitalization matter?
Smania, Guilherme Sales
;
Mendes, Glauco Henrique de Sousa
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
3
,
pp. 578-593
Persistent link: https://www.econbiz.de/10013165195
Saved in:
5
Placebo outsourcing : when does provider's bluffing enhance customer satisfaction?
Florea, Dorian Laurentiu
;
Barbu, Cătălin Mihail
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
6
,
pp. 1299-1313
Persistent link: https://www.econbiz.de/10013400056
Saved in:
6
The interplay between product innovation and servitization : the mediating role of digitalization
Vilkas, Mantas
;
Bikfalvi, Andreas
;
Rauleckas, Rimantas
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2169-2184
Persistent link: https://www.econbiz.de/10013455393
Saved in:
7
Eight organizational enablers of digital service-sales ambidexterity in industrial firms
Classen, Moritz
;
Friedli, Thomas
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2142-2155
Persistent link: https://www.econbiz.de/10013455410
Saved in:
8
Rethinking deindustrialization
Bernard, Andrew B.
;
Smeets, Valerie
;
Warzynski, Frederic
-
2016
Persistent link: https://www.econbiz.de/10011475261
Saved in:
9
From selling goods to selling services : firm responses to trade liberalization
Breinlich, Holger
;
Soderbery, Anson
;
Wright, Greg C.
-
2014
Persistent link: https://www.econbiz.de/10010464969
Saved in:
10
Developing and validating a multi-dimensional scale for operationalizing industrial service offering
Partanen, Jukka
;
Kohtamäki, Marko
;
Parida, Vinit
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
2
,
pp. 295-309
Persistent link: https://www.econbiz.de/10011629576
Saved in:
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