//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
isPartOf:"The journal of business & industrial marketing"
~isPartOf:"International journal of services technology and management"
~person:"Florea, Dorian Laurentiu"
~subject:"B2B services"
~subject:"Business services"
~subject:"Service management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Produktbegleitende Dienstleistung"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
B2B services
Business services
Service management
Bluffing
1
Business services outsourcing
1
Customer satisfaction
1
Customer-provider dyad
1
Dienstleistungsqualität
1
Disconfirmation paradigm
1
Kundenzufriedenheit
1
Outsourcing
1
Service quality
1
Signaling theory
1
Signalling
1
Unternehmensdienstleistung
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Florea, Dorian Laurentiu
Kindström, Daniel
5
Kowalkowski, Christian
5
Gebauer, Heiko
3
Brehmer, Per-Olof
2
Edvardsson, Bo
2
Granot, Elad
2
Gross, Andrew C.
2
Javalgi, Rajshekhar G.
2
Joseph, W. Benoy
2
Kim, Sun K.
2
Miles, Ian D.
2
Paiola, Marco
2
Witell, Lars
2
Aspara, Jaakko
1
Athanasopoulou, Pinelopi
1
Barbu, Cătălin Mihail
1
Beiter, Kurt A.
1
Berg, Daniel
1
Bikfalvi, Andreas
1
Birkhofer, Herbert
1
Bolisani, Ettore
1
Bonamigo, Andrei
1
Borchardt, Miriam
1
Briggs, Elten
1
Carlborg, Per
1
Carlucci, Daniela
1
Chou, Ying-chyi
1
Cinquini, Lino
1
Classen, Moritz
1
Coccia, Mario
1
Daugherty, Patricia J.
1
Davidsson, Nina
1
Deb, Madhurima
1
Doloreux, David
1
Dong, Yan
1
Dwyer, F. R.
1
Dörsam, Edgar
1
Ellram, Lisa M.
1
Friedli, Thomas
1
more ...
less ...
Published in...
All
The journal of business & industrial marketing
International journal of services technology and management
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Placebo outsourcing : when does provider's bluffing enhance customer satisfaction?
Florea, Dorian Laurentiu
;
Barbu, Cătălin Mihail
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
6
,
pp. 1299-1313
Persistent link: https://www.econbiz.de/10013400056
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->