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isPartOf:"The journal of business & industrial marketing"
~subject:"Customer satisfaction"
~subject:"Servitization"
~subject:"Value creation"
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Customer satisfaction
Servitization
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Business services
28
Unternehmensdienstleistung
28
Bundling strategy
24
Leistungsbündel
24
Lieferantenmanagement
18
Supplier relationship management
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Service industry
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B-to-B-Marketing
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Business-to-business marketing
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B2B services
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Kindström, Daniel
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The journal of business & industrial marketing
Industrial marketing management : the international journal for industrial and high-tech firms
53
Journal of business research : JBR
22
International journal of production economics
21
Services in global value chains : manufacturing-related services
21
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
13
Service business
11
Research technology management : RTM
9
International marketing review
7
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
5
Journal of service management
5
SpringerLink / Bücher
5
European management journal
4
International journal of production research
4
International journal of services and operations management
4
Journal of service research : JSR
4
Journal of service theory and practice : JSTP
4
Technovation : the international journal of technological innovation, entrepreneurship and technology management
4
The journal of services marketing
4
Business process management journal
3
Gabler Research
3
Hybride Wertschöpfung : Konzepte, Methoden und Kompetenzen für die Preis- und Vertragsgestaltung ; HyPriCo
3
Integration von Produkt & Dienstleistung - Hybride Wertschöpfung : Proceedings im Rahmen der Multi-Konferenz Wirtschaftsinformatik 23. - 25.02.2010 in Göttingen
3
International journal of quality and service sciences
3
Technological forecasting & social change : an international journal
3
Wertschöpfungsprozesse bei Dienstleistungen : Forum Dienstleistungsmanagement
3
AIM Research working paper series
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
2
Arbeitsberichte des Instituts für Wirtschaftsinformatik
2
Arbeitsberichte des Lehrstuhls für Betriebswirtschaftslehre - Information, Organisation und Management der Technischen Universität München
2
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
2
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
2
Edition Sigma
2
European journal of operational research : EJOR
2
Gabler Research / Markt- und Unternehmensentwicklung
2
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
2
International journal of innovation : IJI journal
2
International journal of innovation management
2
International journal of operations & production management
2
International journal of physical distribution & logistics management : IJPD & LM
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ECONIS (ZBW)
18
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1
Supporting value co-creation through interaction during the pre-purchase customer journey : empirical evidence from B2B HR services
Lassila, Elina
;
Heikka, Eija-Liisa
;
Nätti, Satu
- In:
The journal of business & industrial marketing
38
(
2023
)
13
,
pp. 63-73
Persistent link: https://www.econbiz.de/10014472654
Saved in:
2
What can satisfy customers in servitization? : service or goods innovation
Xiao, Xiaohong
;
Zhou, Chengxu
;
Mao, Hongyi
- In:
The journal of business & industrial marketing
38
(
2023
)
10
,
pp. 2030-2046
Persistent link: https://www.econbiz.de/10014471880
Saved in:
3
When in Rome, do as the Romans do : can international marketing adaptation improve the association between servitization and profitability?
Guedes, Maria João
;
Crespo, Nuno Fernandes
;
Patel, Pankaj
- In:
The journal of business & industrial marketing
38
(
2023
)
10
,
pp. 2197-2219
Persistent link: https://www.econbiz.de/10014471924
Saved in:
4
The impact of servitization on manufacturing firms' market power : empirical evidence from China
Zhang, Junnan
;
Sun, Xiaohua
;
Dong, Yan
;
Fu, Lin
;
Zhang, …
- In:
The journal of business & industrial marketing
38
(
2023
)
3
,
pp. 609-621
Persistent link: https://www.econbiz.de/10013539356
Saved in:
5
Service innovation in medical device manufacturers : does the digitalization matter?
Smania, Guilherme Sales
;
Mendes, Glauco Henrique de Sousa
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
3
,
pp. 578-593
Persistent link: https://www.econbiz.de/10013165195
Saved in:
6
The interplay between product innovation and servitization : the mediating role of digitalization
Vilkas, Mantas
;
Bikfalvi, Andreas
;
Rauleckas, Rimantas
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2169-2184
Persistent link: https://www.econbiz.de/10013455393
Saved in:
7
Eight organizational enablers of digital service-sales ambidexterity in industrial firms
Classen, Moritz
;
Friedli, Thomas
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2142-2155
Persistent link: https://www.econbiz.de/10013455410
Saved in:
8
Placebo outsourcing : when does provider's bluffing enhance customer satisfaction?
Florea, Dorian Laurentiu
;
Barbu, Cătălin Mihail
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
6
,
pp. 1299-1313
Persistent link: https://www.econbiz.de/10013400056
Saved in:
9
Value co-creation in the B2B context : a diagnosis of knowledge management based on multiple case studies
Bonamigo, Andrei
;
Guimarães Frech, Camila
;
Lopes, Ana …
- In:
The journal of business & industrial marketing
37
(
2022
)
7
,
pp. 1449-1462
Persistent link: https://www.econbiz.de/10013400122
Saved in:
10
Solution providers' strategic capabilities
Huikkola, Tuomas
;
Kohtamäki, Marko
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 752-770
Persistent link: https://www.econbiz.de/10011694223
Saved in:
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