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isPartOf:"The journal of services marketing"
~person:"Jouny-Rivier, Elodie"
~person:"McLaren-Kennedy, Annette"
~subject:"Dienstleistungsqualität"
~subject:"Service quality"
~type_genre:"Article in journal"
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Dienstleistungsqualität
Service quality
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1
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Jouny-Rivier, Elodie
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The journal of services marketing
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Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
2
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
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