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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~language:"eng"
~person:"Santouridis, Ilias"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Arbeitszufriedenheit
1
Customer satisfaction
1
Employee retention
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Higher education institution
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Hochschule
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Job satisfaction
1
Kundenzufriedenheit
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Mitarbeiterbindung
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Service quality
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higher education
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job satisfaction
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organisational commitment
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service quality
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Santouridis, Ilias
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Job satisfaction as a mediator of the relationship between service quality and organisational commitment in higher education : an empirical study of faculty and administration staf...
Trivellas, Panagiotis
;
Santouridis, Ilias
- In:
Total quality management & business excellence : an …
27
(
2016
)
1/2
,
pp. 169-183
Persistent link: https://www.econbiz.de/10011555773
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