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isPartOf:"Working paper series in business administration and information systems"
~isPartOf:"European management journal"
~isPartOf:"International journal of business competition and growth : IJBCG"
~isPartOf:"Quality management journal : QMJ"
~person:"Castro, Ignacio"
~subject:"Customer satisfaction"
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Customer satisfaction
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Customer heterogeneity
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Multigroup analysis
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Partial least squares
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Partielle kleinste Quadrate
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Working paper series in business administration and information systems
European management journal
International journal of business competition and growth : IJBCG
Quality management journal : QMJ
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A mediating and multigroup analysis of customer loyalty
Picón-Berjoyo, Araceli
;
Ruiz-Moreno, Carolina
;
Castro, …
- In:
European management journal
34
(
2016
)
6
,
pp. 701-713
Persistent link: https://www.econbiz.de/10011625096
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