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person:"Benlian, Alexander"
~isPartOf:"Journal of retailing and consumer services"
~person:"Altmann, Jörn"
~person:"Brehm, Nico"
~person:"Gans, Joshua"
~person:"Rietveld, Cornelius A."
~person:"Sörries, Bernd"
~person:"Thaichon, Paramaporn"
~person:"Weinhardt, Christof"
~source:"econis"
~subject:"Deutschland"
~subject:"Economic sector"
~subject:"Informationsmanagement"
~subject:"Kundenorientierung"
~subject:"Software"
~subject:"Telecommunications industry"
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Deutschland
Economic sector
Informationsmanagement
Kundenorientierung
Software
Telecommunications industry
Beziehungsmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Dienstleistungsqualität
2
Digitale Dienste
2
Internet
2
Internet service provider (ISP)
2
Konsumentenverhalten
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
Telekommunikationssektor
2
Web-based service
2
Attitudinal loyalty
1
Behavioural intentions
1
Customer commitment
1
High-tech services
1
Internet usage
1
Internet usage pattern
1
Services quality
1
Trust
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Value
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Benlian, Alexander
Altmann, Jörn
Brehm, Nico
Gans, Joshua
Rietveld, Cornelius A.
Sörries, Bernd
Thaichon, Paramaporn
Weinhardt, Christof
Quach, Sara
2
Jebarajakirthy, Charles
1
Lobo, Antonio
1
Prentice, Catherine
1
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Journal of retailing and consumer services
Electronic markets : the international journal on networked business
2
Forschungsberichte / Justus-Liebig-Universität Gießen, Fachbereich Wirtschaftswissenschaften, BWL-Wirtschaftsinformatik : discussion paper ...
2
Journal of regulatory economics
2
Working paper / National Bureau of Economic Research, Inc.
2
Diskussionsbeiträge / Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste
1
ERIM report series research in management
1
Finanzierung
1
IEEE transactions on engineering management : EM
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Oldenburger Schriften zur Wirtschaftsinformatik
1
Software-as-a-Service : Anbieterstrategien, Kundenbedürfnisse und Wertschöpfungsstrukturen
1
Springer eBook Collection / Business and Economics
1
SpringerLink / Bücher
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ECONIS (ZBW)
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Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
2
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
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