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person:"Benlian, Alexander"
~person:"Jullien, Bruno"
~person:"Thaichon, Paramaporn"
~subject:"Value"
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Value
Digitale Dienste
17
Web-based service
17
Dienstleistungsqualität
7
Service quality
7
Customer satisfaction
6
Kundenzufriedenheit
6
Beziehungsmarketing
5
E-commerce
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Electronic Commerce
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Internet
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Relationship marketing
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Consumer behaviour
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Telekommunikationssektor
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Theorie der Unternehmung
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Theory of the firm
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Informationsmanagement
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Internet service provider
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Software
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Theory
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IT service provider
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IT-Dienstleister
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Internet service provider (ISP)
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Kundenorientierung
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Master production schedule
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Softwareentwicklung
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Softwarehaus
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Strategisches Management
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Benlian, Alexander
Jullien, Bruno
Thaichon, Paramaporn
Lobo, Antonio
2
Mitsis, Ann
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Prentice, Catherine
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Quach, Sara
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Asia Pacific journal of marketing and logistics
1
Journal of retailing and consumer services
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ECONIS (ZBW)
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The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
2
An empirical model of home internet service quality in Thailand
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
2
,
pp. 190-210
Persistent link: https://www.econbiz.de/10010349451
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