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person:"Coenen, Christian"
~person:"Stauss, Bernd"
~subject:"Customer service"
~type_genre:"Aufsatz in Zeitschrift"
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The journal of services marketing
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ECONIS (ZBW)
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Retrospective: "culture shocks" in inter-cultural service encounters?
Stauss, Bernd
- In:
The journal of services marketing
30
(
2016
)
4
,
pp. 377-383
Persistent link: https://www.econbiz.de/10011615445
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