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person:"Dale, Barrie G."
~person:"Ferguson, Ian"
~person:"Gotzamani, Katerina"
~subject:"Kundenintegration"
~subject:"OECD-Staaten"
~type:"article"
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Kundenintegration
OECD-Staaten
Quality management
36
Qualitätsmanagement
36
Dienstleistungsqualität
5
Greece
5
Griechenland
5
Service quality
5
OECD countries
4
Standardisierung
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Dale, Barrie G.
Ferguson, Ian
Gotzamani, Katerina
Abbasi, Faramarz
1
Adel, Riham
1
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1
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1
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Managing quality
5
Journal of retailing and consumer services
1
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ECONIS (ZBW)
6
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A quality function deployment framework for service strategy planning
Kamvysi, Konstantina
;
Andronikidis, Andreas
;
Georgiou, …
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303357
Saved in:
2
Supplier development
Dale, Barrie G.
;
Burnes, Bernard
- In:
Managing quality
,
(pp. 258-274)
.
2007
Persistent link: https://www.econbiz.de/10003574836
Saved in:
3
Quality function deployment
Ferguson, Ian
;
Dale, Barrie G.
- In:
Managing quality
,
(pp. 382-401)
.
2007
Persistent link: https://www.econbiz.de/10003574878
Saved in:
4
The received wisdom on TQM
Dale, Barrie G.
;
Wiele, Ton van der
;
Iwaarden, Jos D. van
- In:
Managing quality
,
(pp. 58-74)
.
2007
Persistent link: https://www.econbiz.de/10003574481
Saved in:
5
Sustaining TQM
Dale, Barrie G.
- In:
Managing quality
,
(pp. 127-148)
.
2007
Persistent link: https://www.econbiz.de/10003574500
Saved in:
6
Policy deployment
Lee, Roy G.
;
Dale, Barrie G.
- In:
Managing quality
,
(pp. 151-175)
.
2007
Persistent link: https://www.econbiz.de/10003574504
Saved in:
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