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person:"Groth, Markus"
~person:"Battigalli, Pierpaolo"
~person:"Septianto, Felix"
~type_genre:"Aufsatz im Buch"
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Groth, Markus
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
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ECONIS (ZBW)
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The customer experience of emotional labor
Groth, Markus
;
Hennig-Thurau, Thorsten
;
Wang, Karyn L.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 127-151)
.
2013
Persistent link: https://www.econbiz.de/10009661154
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