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person:"Gustafsson, Anders"
~person:"Kleinaltenkamp, Michael"
~person:"Rahman, Zillur"
~subject:"Service industry"
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Search: subject_exact:"Kundenintegration"
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Service industry
Customer integration
29
Kundenintegration
29
Beziehungsmarketing
12
Relationship marketing
12
Betriebliche Wertschöpfung
9
Value creation
9
Innovation
7
Consumer behaviour
5
Dienstleistung
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Dienstleistungssektor
5
Innovation management
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Innovationsmanagement
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Co-creation
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Customer engagement
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Dienstleistungsmarketing
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Dienstleistungsqualität
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Marketing theory
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Marketingtheorie
3
Schweden
3
Service quality
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Service-Dominant Logic
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Services marketing
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Gustafsson, Anders
Kleinaltenkamp, Michael
Rahman, Zillur
Büttgen, Marion
9
Witell, Lars
5
Anning-Dorson, Thomas
3
Bruhn, Manfred
3
Carrubbo, Luca
3
Edvardsson, Bo
3
Kristensson, Per
3
Schumann, Jan Hendrik
3
Wang, Qiang
3
Zimmer, Marcus
3
Akaka, Melissa Archpru
2
Altinay, Levent
2
Andrade, Herlandí de Souza
2
Baglieri, Enzo
2
Bonamigo, Andrei
2
Carbonell, Pilar
2
Cheng, Ru
2
Choi, Laee
2
Chou, Cindy Yunhsin
2
Cohen, Yuval
2
Cossío-Silva, Francisco-José
2
Hadwich, Karsten
2
Handrich, Matthias
2
Hartline, Michael D.
2
Heidenreich, Sven
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Jaakkola, Elina
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Le Nguyen Hau
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2
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2
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2
Rozenes, Shai
2
Rubalcaba-Bermejo, Luis
2
Sarmah, Bijoylaxmi
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Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
International journal of business excellence
1
Journal of business research : JBR
1
Journal of service management
1
The handbook of innovation and services : a multi-disciplinary perspective
1
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ECONIS (ZBW)
5
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1
Antecedents of co-creation intention and their role in developing technology-based new services via customer involvement : a conceptual analysis
Sarmah, Bijoylaxmi
;
Rahman, Zillur
- In:
International journal of business excellence
15
(
2018
)
2
,
pp. 239-255
Persistent link: https://www.econbiz.de/10011954242
Saved in:
2
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
3
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
4
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
5
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
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