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person:"Helmig, Bernd"
~language:"eng"
~person:"Edvardsson, Bo"
~person:"Eggert, Andreas"
~person:"Popescu, Ioana"
~type_genre:"Arbeitspapier"
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Search: subject_exact:"Beziehungsmanagement"
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Beziehungsmarketing
5
Relationship marketing
5
Dienstleistungsmanagement
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Arbeitspapier
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Helmig, Bernd
Edvardsson, Bo
Eggert, Andreas
Popescu, Ioana
Van den Poel, Dirk
27
Homburg, Christian
9
Bayón, Tomás
7
Murphy, Brian B.
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Degryse, Hans
6
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Wangenheim, Florian von
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Ciocan, Florin D.
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Faculty & research / Insead : working paper series
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ECONIS (ZBW)
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Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2013
-
Rev. vers. of 2012/42/DS
Persistent link: https://www.econbiz.de/10009785999
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2
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2012
-
2. rev. vers. of 2011/80/DS
Persistent link: https://www.econbiz.de/10009625502
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3
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2011
-
Rev. vers. of 2010/32/DS
Persistent link: https://www.econbiz.de/10009357252
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4
Managing satisfaction in relationships over time
Aflaki, Sam
;
Popescu, Ioana
-
2010
Persistent link: https://www.econbiz.de/10008807683
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5
Customer needing : conceptualising industrial service from a customer perspective
Strandvik, Tore
(
contributor
);
Holmlund, Maria
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003709357
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