//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Keller, Wolfgang"
~person:"Berg, Peter"
~person:"Delcourt, Cécile"
~person:"Lee, Seung-hoon"
~subject:"Emotion"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Service workers"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Emotion
Dienstleistungsberufe
11
Service workers
11
Ungelernte Arbeitskräfte
9
Unskilled workers
9
Arbeitsmarktsegmentation
8
Chinese
8
Chinesisch
8
Denmark
8
Dänemark
8
Export
8
Highly skilled workers
8
Hochqualifizierte Arbeitskräfte
8
Import
8
International competition
8
Internationaler Wettbewerb
8
Labour market segmentation
8
Lohnstruktur
8
Wage structure
8
Berufsbildung
5
Vocational training
5
Occupational qualification
4
Qualifikation
4
1999-2009
3
Arbeitsmobilität
2
Beziehungsmarketing
2
China
2
Customer satisfaction
2
Kundenzufriedenheit
2
Labour mobility
2
Relationship marketing
2
import competition
2
Airline
1
Anforderungsprofil
1
Arbeitsmarkt
1
Arbeitsverhalten
1
Arbeitszufriedenheit
1
Auslandsverlagerung
1
Beschäftigungseffekt
1
China shock
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Keller, Wolfgang
Berg, Peter
Delcourt, Cécile
Lee, Seung-hoon
Brook, Paul
2
Baker, Andrew M.
1
Bartikowski, Boris
1
Birgelen, Marcel van
1
Biron, Michal
1
Bishop, Victoria
1
Bonn, Mark Andrew
1
Bove, Liliana L.
1
Chen, Ziguang
1
Cheng Wei Hin
1
Cheung, Francis Yue-Lok
1
Cho, Meehee
1
Choi, Chang Hwan
1
Christian, Michael S.
1
Day, Steven W.
1
Donthu, Naveen
1
Filzah Md Isa
1
Goussinsky, Ruhama
1
Gouthier, Matthias H. J.
1
Grandey, Alicia
1
Grant, Adam M.
1
Gremler, Dwayne D.
1
Guerra, Eva
1
Haim Hilman Abdullah
1
Han, Su-Jin
1
Hu, Qing
1
Huo, Yuanyuan
1
Kim, Taegoo
1
Korczynski, Marek
1
Kuuru, Tiina-Kaisa
1
Lam, Wing
1
Lee, Choong-Ki
1
Lee, Gyehee
1
Lee, JungHoon
1
Lee, Kyung Hee
1
Lee, Timothy Jeonglyeol
1
Lievens, Filip
1
Lin, Cheng-yu
1
more ...
less ...
Published in...
All
Journal of service management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
2
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->