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person:"Lacity, Mary Cecelia"
~person:"Bruche, Gert"
~subject:"Firm performance"
~type_genre:"Article in journal"
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Lacity, Mary Cecelia
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Nine practices for best-in-class BPO performance
Lacity, Mary Cecelia
;
Willcocks, Leslie
- In:
MIS quarterly executive : a research journal devoted to …
13
(
2014
)
3
,
pp. 131-146
Persistent link: https://www.econbiz.de/10010408432
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