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person:"Magnini, Vincent P."
~isPartOf:"International journal of contemporary hospitality management"
~person:"Han, Su-Jin"
~person:"Lin, Meizhen"
~subject:"Customer service"
~subject:"Intelligenz"
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International journal of contemporary hospitality management
International journal of hospitality management
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
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Workplace incivility and its effect upon restaurant frontline service employee emotions and service performance
Cho, Meehee
;
Bonn, Mark Andrew
;
Han, Su-Jin
;
Lee, Kyung Hee
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2888-2912
Persistent link: https://www.econbiz.de/10011611032
Saved in:
2
The cascading affective consequences of exercise among hotel workers
Magnini, Vincent P.
;
Lee, Gyumin
;
Kim, Peter Beomcheol
- In:
International journal of contemporary hospitality management
23
(
2011
)
5
,
pp. 624-643
Persistent link: https://www.econbiz.de/10009267067
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