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person:"Mundt, Jörn W."
~person:"Kraus, Florian"
~subject:"Causality analysis"
~subject:"Customer satisfaction"
~subject:"Relationship marketing"
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Search: subject_exact:"Reisevermittler"
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Causality analysis
Customer satisfaction
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Reisevermittler
12
Travel agency
12
Deutschland
11
Germany
11
Tourism
6
Tourismus
6
Pauschalreise
5
Reiserecht
5
Tourism marketing
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Tourismusmarketing
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Tourismusökonomie
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Mundt, Jörn W.
Kraus, Florian
Wieseke, Jan
4
Conze, Oliver
3
Law, Chun Hung Roberts
3
Bernardo, Merce
2
Castellanos Verdugo, Mario
2
Díaz Martín, Ana María
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Garcia-Agreda, Sergio
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Ha, Hong Youl
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Homburg, Christian
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Lingenfelder, Michael
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Okumus, Fevzi
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Roberts-Lombard, M.
2
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2
Vega Vázquez, Manuela
2
Viljoen, Kim
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Vázquez Casielles, Rodolfo
2
Ángeles Oviedo-García, Maria de los
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Ünal, Caner
2
Abou-Shouk, Mohamed
1
Achyar, Adrian
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1
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Journal of service research : JSR
1
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
1
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ECONIS (ZBW)
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On the role of empathy in customer-employee interactions
Wieseke, Jan
;
Geigenmüller, Anja
;
Kraus, Florian
- In:
Journal of service research : JSR
15
(
2012
)
3
,
pp. 316-331
Persistent link: https://www.econbiz.de/10009578288
Saved in:
2
Marktorientierung als Erfolgsfaktor in Dienstleistungsunternehmen : Anwendung und Erfolgswirkung der Marktorientierung im Tourismusbereich
Lingenfelder, Michael
;
Wieseke, Jan
;
Kraus, Florian
; …
- In:
Tourismus-Journal : Zeitschrift für …
8
(
2004
)
3
,
pp. 305-319
Persistent link: https://www.econbiz.de/10003357079
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