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person:"Murugesh, R."
~isPartOf:"Measuring business excellence : the journal of organizational performance management"
~person:"Dahlgaard, Jens Jörn"
~person:"Dahlgaard-Park, Su Mi"
~person:"Shahin, Arash"
~type_genre:"Aufsatz in Zeitschrift"
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Customer satisfaction
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Dienstleistungsqualität
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Isfahan Province gas company
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Murugesh, R.
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Dahlgaard-Park, Su Mi
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Measuring business excellence : the journal of organizational performance management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
30
International journal of productivity and quality management : IJPQM
17
The TQM journal : the international review of organizational improvement
6
International journal of process management and benchmarking : IJPMB
5
International journal of management practice : IJMP
3
International journal of quality & reliability management
3
International journal of quality and service sciences
3
International journal of services and operations management
3
Benchmarking : an international journal
2
International journal of Indian culture and business management
2
International journal of applied management science
2
International journal of business excellence
2
International journal of procurement management
2
Benchmarking : an international journal ; BIJ
1
East Asia : international review of economic, political and social development
1
International journal of business information systems : IJBIS
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of six sigma and competitive advantage : IJSSCA
1
Journal of industrial engineering and management : JIEM
1
Journal of management research
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Journal of the Operational Research Society
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The international journal of productivity and performance management
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EFQMQual : evaluating the implementation of the European quality award based on the concepts of model of service quality gaps and ServQual approach
Shahin, Arash
;
Balouei Jamkhaneh, Hadi
;
Hosseini …
- In:
Measuring business excellence : the journal of …
18
(
2014
)
3
,
pp. 38-56
Persistent link: https://www.econbiz.de/10010417499
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