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person:"Murugesh, R."
~person:"Dahlgaard, Jens Jörn"
~person:"Dahlgaard-Park, Su Mi"
~person:"Shahin, Arash"
~subject:"Relationship marketing"
~type_genre:"Aufsatz in Zeitschrift"
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Relationship marketing
Quality management
90
Qualitätsmanagement
90
Dienstleistungsqualität
23
Service quality
23
Performance measurement
14
Performance-Messung
14
Bibliometrics
11
Bibliometrie
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Lean production
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Murugesh, R.
Dahlgaard, Jens Jörn
Dahlgaard-Park, Su Mi
Shahin, Arash
Dwivedi, Yogesh Kumar
4
Smith, Alan D.
4
Bruhn, Manfred
3
Choi, Beom Joon
3
Fargnoli, Mario
3
Haber, Nicolas
3
Masudin, Ilyas
3
Restuputri, Dian Palupi
3
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3
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2
Carvalho, Raíssa Souto Maior Corrêa de
2
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2
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2
Chin, Kwai Sang
2
Cockalo, Dragan
2
Cudney, Elizabeth A.
2
Dabestani, Reza
2
Devadasan, S. R.
2
Djordjevic, Dejan
2
Erkul, Muratcan
2
Giovanis, Apostolos
2
Helmig, Bernd
2
Kaynak, Hale
2
Kim, Hyun Sik
2
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International journal of productivity and quality management : IJPQM
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
International journal of process management and benchmarking : IJPMB
1
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ECONIS (ZBW)
5
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1
CMMS software quality function deployment based on maintenance objectives : a framework for software selection process
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
; …
- In:
International journal of productivity and quality …
32
(
2021
)
4
,
pp. 413-439
Persistent link: https://www.econbiz.de/10012516462
Saved in:
2
Overcoming of low discharge problem in shallow well just pump through the application of total quality function deployment
Sivasamy, K.
;
Arumugam, C.
;
Devadasan, S. R.
;
Murugesh, R.
- In:
International journal of productivity and quality …
24
(
2018
)
2
,
pp. 242-266
Persistent link: https://www.econbiz.de/10011889284
Saved in:
3
A comparative study of ordinary and fastidious customers' priorities in service quality dimensions
Dabestani, Reza
;
Shahin, Arash
;
Shirouyehzad, Hadi
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 331-350
Persistent link: https://www.econbiz.de/10011723613
Saved in:
4
The HWWP, a refined IVA-Kano model for designing new delightful products or services
Potra, Sabina Alina
;
Izvercian, Monica
;
Pugna, Adrian Pavel
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 104-117
Persistent link: https://www.econbiz.de/10011730228
Saved in:
5
Ranking electronic customer complaints by FMEA and TOPSIS with a case study in Isfahan Province Gas Company
Shahin, Arash
;
Khodadady, Zahra
;
Shirouyehzad, Hadi
- In:
International journal of process management and …
5
(
2015
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10011403970
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