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person:"Shankar, Ravi"
~person:"Bruhn, Manfred"
~person:"Chiarini, Andrea"
~person:"Furterer, Sandra L."
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Quality management
99
Qualitätsmanagement
99
Dienstleistungsqualität
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22
Lean Management
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Lean management
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Shankar, Ravi
Bruhn, Manfred
Chiarini, Andrea
Furterer, Sandra L.
Antony, Jiju
131
Devadasan, S. R.
60
Talib, Faisal
51
Tuominen, Kari
41
Dale, Barrie G.
37
Rahman, Zillur
37
Cudney, Elizabeth A.
35
Shahin, Arash
32
Sampaio, Paulo
31
Jochem, Roland
30
Wiele, Ton van der
30
Garza-Reyes, Jose Arturo
29
Malmberg, Lasse
29
Tarí, Juan José
27
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Kamiske, Gerd F.
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Töpfer, Armin
21
Gremyr, Ida
20
Zink, Klaus J.
20
Dahlgaard-Park, Su Mi
19
Heras-Saizarbitoria, Iñaki
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Casadesús, Martí
18
He, Zhen
18
Singh, Bikram Jit
18
Sony, Michael
18
Gutierrez, Leopoldo
16
Khanduja, Dinesh
16
Marimon, Frederic
16
Schreier, Gerhard
16
Zhao, Xiande
16
Linderman, Kevin
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Total quality management & business excellence
9
Lean Six Sigma in service : applications and case studies
6
The TQM journal : the international review of organizational improvement
6
International journal of productivity and quality management : IJPQM
5
SpringerLink / Bücher
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International journal of logistics systems and management
3
Lean systems : applications and case studies in manufacturing, service, and healthcare
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Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
2
International journal of business excellence
2
International journal of quality & reliability management
2
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2
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2
Kredit und Kapital
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dtv / Beck-Wirtschaftsberater im dtv
2
Business strategy and the environment
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
European journal of industrial engineering : EJIE
1
Handelsforschung
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business innovation and research
1
International journal of global business and competitiveness : a journal of Global Institute of Flexible Systems Management
1
International journal of process management and benchmarking : IJPMB
1
International journal of production research
1
International journal of six sigma and competitive advantage : IJSSCA
1
International manufacturing strategy in a time of great flux
1
Journal of modelling in management
1
Marketing : ZFP ; journal of research and management
1
Marketing im Dialog : neue Herausforderungen an die marktorientierte Führung ; Dokumentation des 4. Münsteraner Marketing-Sysmposiums "Marktorientierte Führung im Umbruch - neue Herausforderungen an das Marketin" aus Anlaß des 25-jährigen Bestehens des Instituts für Marketing an der Westfälischen Wilhelms-Universität Münster am 15. Oktober 1994
1
Meffert Marketing Edition
1
Private banking : die Herausforderung für den Finanzplatz Schweiz ; Tagungsband zum 5. Basler Bankentag, 20. November 1997
1
Qualitätscontrolling
1
Qualitätsmanagement im Dienstleistungsbereich : Assessment - Sicherung - Entwicklung
1
Service quality and management
1
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
1
Springer eBooks / Business and Economics
1
SpringerBriefs in Business
1
The international journal of advanced manufacturing technology
1
Trade show management : planning, implementing and controlling of trade shows, conventions and events
1
Unternehmungsführung, Ethik und Umwelt : Hartmut Kreikebaum zum 65. Geburtstag
1
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ECONIS (ZBW)
99
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1
Applying design of experiments to optimize the performance level of a curling sport team
Antony, Jiju
;
Lauterbach, Laynes
;
Viles, Elisabeth
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 478-498
Persistent link: https://www.econbiz.de/10014513350
Saved in:
2
Select a winning Lean Six Sigma 4.0 project : best worst method based decision making approach
Skalli, Dounia
;
Cherrafi, Anass
;
Charkaoui, Abdelkabir
; …
- In:
Total quality management & business excellence
35
(
2024
)
5/6
,
pp. 503-528
Persistent link: https://www.econbiz.de/10014549008
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3
Integrating ISO 9001 and Industry 4.0. an implementation guideline and PDCA model for manufacturing sector
Chiarini, Andrea
;
Cherrafi, Anass
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1629-1654
Persistent link: https://www.econbiz.de/10014369716
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4
Analysing 20 years of the TQM&BE journal : a bibliometric approach
Singh, Navjit
;
Kapur, Bharti
;
Antony, Jiju
;
Cudney, …
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1703-1718
Persistent link: https://www.econbiz.de/10014369720
Saved in:
5
Quality Management for Services : Handbook for Successful Quality Management. Principles - Concepts - Methods
Bruhn, Manfred
-
2023
Basics of quality management for services -- Analysis of service quality -- Planning and control of quality management for services -- Implementation of quality management for services -- Quality controlling for services.
Persistent link: https://www.econbiz.de/10014318543
Saved in:
6
TQM practices and their impact on organisational performance : the case of India's deming-award industries
Mittal, Ankesh
;
Gupta, Pardeep
;
Kumar, Vimal
;
Antony, Jiju
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1410-1437
Persistent link: https://www.econbiz.de/10014320301
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7
Lean Six Sigma and Industry 4.0 combination : scoping review and perspectives
Tissir, Siham
;
Cherrafi, Anass
;
Chiarini, Andrea
;
El …
- In:
Total quality management & business excellence
34
(
2023
)
3
,
pp. 261-290
Persistent link: https://www.econbiz.de/10013550153
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8
Comparing the VSM and Makigami tools in a transactional office environment : exploratory research from an Italian manufacturing company
Chiarini, Andrea
;
Gabberi, Piero
- In:
Total quality management & business excellence
33
(
2022
)
2
,
pp. 127-145
Persistent link: https://www.econbiz.de/10012821363
Saved in:
9
The impact of Lean Six Sigma practices on supply chain resilience during COVID 19 disruption : a conceptual framework
Hundal, Gaganpreet Singh
;
Thiyagarajan, Senthilkumar
; …
- In:
Total quality management & business excellence
33
(
2022
)
16
,
pp. 1913-1931
Persistent link: https://www.econbiz.de/10013482821
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10
Uncovering inefficiencies in the workers' compensation industry using Lean methodology
Taha, Omar
;
Mazzuchi, Thomas A.
;
Sarkani, Shahram
; …
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 1057-1075
Persistent link: https://www.econbiz.de/10013537679
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